Terminologi Airline Reservations

Daftar Definisi Menurut Abjad

§  Alternatif Reservation yaitu pembukuan pasti (definite reservations) pada suatu penerbangan tetapi diluar dari pembukuan yang mula - mula pertama dikehendaki penumpang.

§  Action Code yaitu suatu singkatan yang terdiri dari dua huruf digunakan bila suatu segmen memerlukan aksi/penanganan.

§  Advice Code yaitu suatu singkatan yang terdiri dari dua huruf digunakan bila suatu segmen memerlukan penyampaian informasi lebih lanjut.

§  ARNK segmen yaitu bagian dad suatu itinerary penumpang yang tidak diketahui jenis angkutannya dan waktu / tanggal perjalanannya.

§  Auxiliary Service (AUX) yaitu suatu layanan yang diminta olah penumpang (Hotel, Air Taxi, Car, Tour dsb) yang menjadi bagian dari seluruh itinerarynya.

§  Boarding Member yaitu suatu Airline (carrier) dimana pada salah satu penerbangannya penumpang diangkut dari sebuah boarding point.

§  Boarding Point yaitu kota (airport) dimana dari kota tersebut seorang penumpang dijadwalkan (sesuai dengan jadwal) untuk berangkat menggunakan satu penerbangan dari suatu airline (boarding member).

§  Booking atau Reservation yaitu akomodasi pada satu penerbangan tertentu yang dimiliki / dibuat oleh seorang penumpang.

§  Booking Member yaitu suatu airline / carrier dimana penumpang pertama kali membuat reservation-nya.

§  Carrying Member yaitu setiap airline / carrier yang aktif berpartisipasi didalam pengangkutan/peralanan penumpang.

§  Continuing Itinerary yaitu semua segmen atau portion yang masih ada didalam satu itinerary penumpang, diluar kota - kota tertentu atau gap.

§  Delivering Member (Airline) yaitu suatu airline / carrier yang didalam salah satu penerbangannya, penumpang diangkut menuju ke satu interline point atau sap (Iihat diagram).

§  Deplaning Point yaitu satu kota (airport) dimana penumpang dijadwalkan mengakhiri perjalanannya memakai satu penerbangan dari boarding member (lihat diagram).

§  Duplicate Reservations yaitu satu keadaan yang terjadi apabila dua pembukuan (reservations) alau lebih dibuat untuk seorang penumpang atau beberapa penumpang yang sama padahal jelas bahwa penumpang tersebut hanya akan dapat mempergunakan salah satu saja dari reservation itu.

§  File Address (Booking code atau PNR Address) yaitu kumpulan dari 6 karakter yang terdiri dari huruf dan angka yang menandakan lokasi PNR di file CRS. Untuk CRS, file address dimulai dengan huruf L misainya L3CLDH.

§  Firming yaitu prosedur dimana airline disuatu boarding point menghubungi calon penumpangnya yang memiliki status pembukuan definite (pasti) untuk menanyakan kepastiannya kembali bahwa calon penumpang tersebut akan mempergunakan tempatnya.

§  First Boarding Point yaitu satu kota (airport) yang terletak diawal satu portion dari satu itinerary yang diterbangi oleh satu airline tertentu, dimana penumpang memakai air­line tersebut pertama kali mengawali perjalanannya dari kota (airport) tersebut.

§  Gap yaitu bagian dari satu itinerary (kecuali jarak antara dua airport yang terletak di satu kota yang sama) yang melibatkan jenis - jenis transportasi lain diluar dari sebuah schedule service.

§  History (PNR History) yaitu suatu bagian yang menyertai setiap PNR semua catatan mengenai perubahan pada PNR tersebut, waktu (Jam dan tanggal) perubahan dan indentitas, petugas reservation tercatat pula didalamnya.

§  Interchange Flight yaitu sebuah jenis penerbangan yang memberikan keuntungan perjalanan kepada penumpang, dioperasikan oleh dua buah airlines atau lebih dari suatu boarding point sampai ke deplaning point, dengan memakai aircraft yang sama.

§  Interline yaitu kata yang digunakan bersama - sama dengan kata lain untuk menjelaskan / menggambarkan setiap hal yang menyangkut dua airline atau lebih, misalnya inter­line itinerary, interline reservations, interline point dsb.

§  Interline Point yaitu tempat dimana penumpang menukar penerbangannya dari suatu airline / carrier ke penerbangan berikutnya dengan airline / carrier lainnya kota (air-port) itu dapat berupa connection point maupun stop over point.

§  Itinerary yaitu jumlah seluruh / semua portion dari awal sampai akhir dari suatu perjalanan penumpang, meskipun dipisahkan atau terdapat gap (lihat diagram).

§  Late Cancellation yaitu sebuah reservation yang dibatalkan melampaui batas waktu sesuai dengan yang telah diietapkan oleh airline, menjelang waktu keberangkatan.

§  Leg yaitu jarak / antara dua schedule stop yang berurutan pada suatu penerbangan tertentu.

§  Local Passenger yaitu seorang penumpang yang berhubungan langsung atau melalui orang lain dengan sebuah airline setempat, atau berhubungan dengan kantor airline setempat tadi melalui sebuah travel agent atau melalui kantor setempat airline lainnya.

§  Local Reservations yaitu sebuah reservation dimana calon penumpang langsung dapat membukukannya ke sebuah kantor airline setempat, atau melaiui sebuah travel agent, ataupun melalui kantor airline setempat lainnya yang berlokasi di area metropolitan (kota) yang sama.

§  Member in Control of Passenger yaitu sebuah airline yang menangani reservation penumpang setempat dan karenanya penumpang itu menjadi local passenger airline tersebut, atau airline dimana pada salah satu penerbangannya akan digunakan oleh penumpang selanjutnya di dalam perjalanannya ke satu interline point.

§  Misconnection yaitu seorang penumpang yang karena keterlambatannya tiba ataupun karena tidak beroperasinya penerbangan yang akan dipakainya, tiba terlambat di interline point dengan menggunakan penerbangan semula, alternative flight, ataupun transportasi lainnya, sehingga tidak dapat boarding dengan pesawat berikutnya.

§  No Record yaitu suatu keadaan bilamana seorang calon penumpang menunjukkan sebuah ticket untuk tempat/space yang sudah ‘OK’ (reserved space), tetapi airline office dan boarding member di-boarding point itu tidak mempunyai catatan (record) yang menyatakan pernah memberikan konfirmasi maupun menerima reservation untuk tempat yang sudah ‘OK’ itu.

§  Non-Carrying Member yaitu airline / carrier yang tidak akan ikut aktif berpartisipasi didalam itinerary dan transportasi penumpang, tetapi dapat menangani reservationnya.

§  Non Participating Member (sama dengan Non-Carrying Member).

§  Online atau Intraline dipergunakan dihubungkan dengan kata lain untuk menggambarkan atau menjelaskan semua hal yang menyangkut pengangkutan melalui satu airline saja, misalnya on-line itinerary, on-line reservation, on-line stopover dll.

§  Originating Member yaitu airline/carrier yang mengawali mengangkut penumpang sesuai dengan portion pertamanya didalam satu itinerary (Iihat diagram).

§  Other Service Information (OSI) yaitu data yang berada pada pembukuan yang bersifat hanya pemberian informasi. Dapat diambil action / dilayani bila diperlukan dan pada umumnya tidak memerlukan jawaban.

§  Overbooking yaitu suatu keadaan bilamana lebih banyak tempat (seats) yang telah dibukukan pada satu flight melebihi jumlah tempat (seats) yang diperbolehkan untuk dijual.

§  Participating Member (sama dengan Carrying Member).

§  Passenger Boarding Information (PBI) yaitu data persiapan mengenai jumlah penumpang yang akan on board untuk setiap leg dengan pembagian setiap tujuannya disertai dengan rincian penumpang yang mempunyai permintaan khusus (special request).

§  Passenger Name List  (PNR)  yaitu daftar nama - nama penumpang yang akan on-board yang disusun secara alphabetik pada setiap segmen den class.

§  Portion yaitu sebuah segmen atau urutan beberapa buah segmen (meskipun terdapat gap diantaranya) yang diterbangi oleh satu airline tertentu.

§  Preflight Check yaitu sebuah prosedur intern airline dimana airline tersebut melakukan check-recheck terhadap record reservations, dengan tujuan untuk mengurangi / memperkecil / menghilangkan duplicate reservations atau ketidak cermatan record (incorrect record), serta bentuk - bentuk kesalahan lainnya.

§  Protecting Reservation yaitu suatu ‘tentative reservation’ pada satu airline, diluar dari pilihan penumpang yang sebenarnya.

§  No-show yaitu suatu kelalaian mempergunakan akomodasi yang sudah ‘OK’ (reserved accomodation) disebabkan oleh hal - hal lain bukan karena misconnection. Reservation semacam ini tunduk pada pembatalan ataupun perubahan status atas permintaan dari airline yang menerima tentative reservation itu, sesuai dengan prosedur yang berlaku.

§  Receiving Member yaitu sebuah airline yang pada salah satu penerbangannya penumpang diangkut dari sebuah interline point atau gap.

§  Reconfirmation yaitu sebuah ketentuan yang mengharuskan penumpang dengan satu keadaan tertentu dari reservationnya, agar menghubungi mempergunakan airline yang bersangkutan tentang kepastian dan maksudnya untuk mempergunakan tempat yang sudah ‘OK’.

§  Schedule Change yaitu setiap perubahan terhadap segi operasional suatu flight yang harus diberitahukan kepada penumpang yang berkepentingan.

Perubahan tersebut dapat berupa : Perubahan jam berangkat atau jam tiba, perubahan nomor penerbangan (flight number), perubahan frequency penerbangan, perubahan class of service dsb.

§  Schedule Air Service yaitu suatu airline yang jadwal penerbangannya diterbitkan secara resmi, misalnya didalam OAG World Airways Guide, serta telah menggunakan ‘Two letter airline designator’ yang terdaftar secara resmi dan beroperasi menghubungi tempat - tempat kota - kota yang sudah mempunyai ‘three letter city / airport codes’.

§  Segment yaitu sebuah leg atau sekelompok leg dari boarding point seorang penumpang sampai ke deplanning point-nya dengan satu penerbangan tertentu.

§  Special Service Requirement (SSR) yaitu suatu bentuk layanan yang dapat disediakan untuk penumpang yang ditangani / disediakan oleh unit yang bertanggung jawab sesuai dengan layanan yang diminta.

§  Status Code yaitu suatu singkatan yang terdiri dari dua huruf digunakan pada satu segmen untuk keperluan sebagai informasi saja mengenai status segmen tersebut.

§  Standby atau Goshow yaitu penumpang yang tidak memiliki status confirmed pada reservations-nya, datang pada satu lokasi check-in di airport, siap atau bersedia untuk setiap seat menerima tempat (seat) yang tersedia pada saat-saat terakhir (subject to availability).

§  Stopover yaitu sama artinya dengan pemutusan / penghentian perjalanan (break of journey), yaitu pemutusan / penghentian suatu perjalanan yang dilakukan atas kehendak penumpang serta atas persetujuan sebelumnya dari airline yang bersangkutan, disatu kota antara tempat keberangkatan dan tempat tujuan (place of destination).

§  Ticketing Time Limit yaitu waktu (tanggal / jam) yang telah ditentukan / ditetapkan airline, dimana penumpang harus membeli ticket untuk neservations-nya yang sudah dalam status ‘OK’ itu, sebelum batas waktu yang telah ditentukan habis. Termasuk dalam katagori ini adalah penumpang yang sudah memiliki ticket sebelumnya dan meminta untuk di-revalidasi (revalidated) atau untuk di reissue (reissued), guna mencerminkan pembukuan barunya.

§ Waitlist yaitu status pembukuan dimana calon penumpang yang memerlukan seat pada suatu penerbangan, dimana kondisi penerbangan yang dimintanya dalam keadaan penuh baik class of service-nya maupun tanggal keberangkatannya

Air Cargo, Terms & Abbreviation

A2A                                                   Airport-to-airport

A2D                                                   Airport-to-door

ADV                                                   Advise, Advised, Advising

AEA                                                   Association of European Airlines

Airline                                             Company operating aircraft between

steady origin and destination airports

Airmail                                             Mail travelling by air

Air Operator                                     Company operating aircraft

Airport-to-airport                            Transport from an airport of origin to an

airport of destination

Allotment                                         Assigned volume on board of a flight / day

AOG                                                  Aircraft On Ground ; materials expedited

for repair of a grounded aircraft

AP                                                     Airport

ARR                                                  Arrive, Arrived, Arrival, cargo and

documents arrived at airport of destination

ATA                                                   Air Transport Association

ATA                                                   Actual Time of Arrival

ATD                                                   Actual Time of Departure

Authorization                                   The commission to a certain person or

body to act on behalf of another person or

body ; the person or body can be

authorised e.g. to issue air waybills or to

collect freight

AVI                                                   Live Animal(s)

AWB                                                  Air Waybill

Backlog                                            Amount of goods still to be delivered or

received and for which the planned or

agreed date has expired

BAG                                                   Baggage

Belly                                                 Lower-deck cargo hold of an aircraft

BIG                                                   Outsized cargo

Blocked-space agreement              A continuous reservation (allotment) for

space at one or more flight / date

combinations with an airline

Bonded Goods                                  Goods on which the customs duty has

not yet been paid, and which therefore,

are under the control of customs;

usually in a Bonded warehouse.

Bonded warehouse                         A depository for goods on which the

customs duty has not been paid ;

the warehouse proprietor must provide a

bond (often in the form of a bank warranty

or a mortgage) to the customs authorities

as a security for any duties which may not

be paid by the customer

Booking                                            Request for reservation of space on a

flight/day, (to be) confirmed by the airline

Break Bulk Agent                                      A forwarder breaking the bulk: taking care

of the unpacking and sorting of goods after

the flight

Breakdown List                                List of shipments carried in one

consolidation

Broker                                              Person who acts as an agent or

intermediary in negotiating contracts ;

sometimes refers to a forwarder role

Bulk Cargo                                       Loose cargo not loaded on an ULD

Cargo Aircraft                                  Aircraft built with the purpose of carrying

nothing else than cargo

Cargo assembly                               The separate reception of parcels or

packages and the holding of them for later

dispatch as one consignment ;

consolidator role

Cargo disassembly                          The separation of one or more of the

parcels or packages that are part of a

consignment for further distribution ;

break bulk role

Carriage                                           Transport ; the process of conveying cargo

from one point to another

Carrier                                              The party responsible for transport of

goods from one point to another, this can

be for example an airline or a forwarder

CASS                                                 Cargo Accounts Settlement System

CAO                                                  Cargo Aircraft Only

CC                                                     Charges Collect ; pay at moment of

collection of the goods

CCS                                                   Cargo Community System ; information

system integrating the communication

between air cargo parties at an airport

Certificate of Origin                        A certificate proving the country of original

production of goods ;

used for customs declaration purposes

Charges collect                                Charges as stated on the air waybill to be

collected from the consignee

Charges prepaid                              Charges as stated on the air waybill to be

collected from the shipper

Claim                                                 A written complaint about the execution of

a contract of transportation by a carrier,

combined with a demand for financial

compensation

Classifying                                       Assigning the right import classification

number to goods as part of the customs

declaration process

CLR                                                   Clear

CNEE                                                 Consignee

COLL                                                 Collect, Collected, Collecting

COMAT                                             Company Material (non revenue cargo)

Combi                                               Combi Aircraft, combining transport of

passengers and cargo on the main-deck

Commodity                                                 Indication of the type of goods ;

commodities are coded according to the

harmonised system

Commodity code                              Code used in the Harmonised System for

the classification of goods, which are

mostcommonly produced and traded

Complaint                                        An official statement from a customer to a

carrier about his unhappiness with the

service or operation of the service provider

Consignee                                        The person or company that is physically

and administratively responsible for

accepting the goods at final delivery

Consolidation                                   A collection of shipments belonging to

different shippers travelling to one

destination or area to be distributed to

several consignees

Consolidation Manifest                              List of shipments carried in one

consolidation

Consolidation Rates                        Rates as given by a consolidator /

forwarder

Consolidator                                     A forwarder consolidating shipments

before a flight ;

these shipments belonging to different

shippers and travelling to one destination

or area in order to be distributed to several

consignees after the flight

Courier                                             Company that carries envelopes and

parcels up to 75 kg from door to door ;

air transport is generally outsourced to

airlines

Courier Rates                                   Rates as given by a courier

CPTY                                                 Capacity

CRN                                                  Customs Release Note

Customs Agent (Certified)              Party certified to handle the customs

clearance on account of importers /

exporters

Customs invoice (Pro forma)         Invoice for import declaration (customs

and statistics) purposes, stating the

commercial price, added with the costs for

freight, insurance and packing etc., terms

of delivery and payment

Customs value                                 Value of goods to be imported for import

declaration (customs and statistics)

purposes

D2A                                                   Door-to-airport

D2D                                                   Door-to-door

Dangerous Goods                            Goods that can be hazardous for health,

flight-safety or materials

DAP                                                   Delivered As Promised (in full and on time

statuses are achieved)

DEP                                                   Cargo and documents departed at airport

of origin

DEPT                                                 Department

DG                                                     Dangerous Goods

DGR                                                  Dangerous Goods Regulations (IATA)

Dimensional Weight (Conversion) Concept adopted by the transportation

industry worldwide as a uniform means of

establishing a minimum charge

for the cubic space a package occupies ;

the volume is converted into a (higher)

weight / price class

DIMS                                                 Dimensions

DIP                                                   Diplomatic mail

DLV                                                   Deliver, Delivered, Delivering

DOCS                                                 Document(s), Documentation

Domestic transport                         Transport within a country

Door-to-door                                    Transport from an initial shipper’s house

address to a final consignee’s house

address

Duty                                                  Tax imposed on goods imported from

another country

EDI                                                    Electronic Data Interchange

EDIFACT                                           Electronic Data Interchange For

Administration, Commerce and Transport ;

a specific EDI protocol

e-Freight                                          Electronic freight documents project from

IATA ;

e-Freight aims to take the paper out of the

air cargo supply chain and -processes

and replace it with cheaper, more accurate

and more reliable electronic messaging ;

facilitated by IATA,

the project is an industry-wide initiative

involving carriers, freight forwarders,

ground handlers, shippers and customs

authorities

Electronic Data Interchange           The interchange of electronic data,

structured following an agreed protocol,

between the automated information

system of different parties

Embargo                                          An embargo on a certain kind of goods

means these goods will not be transported

by the airline, often for flight-safety

reasons

Equipment                                       Materials needed to handle or transport

goods

ESC                                                   European Shippers’ Council

ETA                                                   Estimated Time of Arrival

ETD                                                   Estimated Time of Departure

Expediting                                       Forwarding goods (in less than the normal

lead time)

Expeditor                                         Forwarder

FAK                                                   Freight All Kinds

FAK-Rates                                       Rates for Freight All Kinds

FAP                                                   Flown As Planned (the complete shipment

has flown at or before the last planned

flight with a maximum 12 hour delay)

FCL                                                   Full Container Load

FDCA                                                 Found Cargo

FFM                                                   Freight Forwarding Message (electronic)

FIATA                                               International Federation of Freight

Forwarders Associations

FLT                                                    Flight

Forwarder                                        Company specialized in providing door-to-

airport transport, arranging connecting air

transport and/or airport-to-door transport

for parcels and consolidations > 75 kg or

up to anything that fits in an aircraft ;

the air transport is generally outsourced to

airlines and sometimes aircraft operators

or air charter companies

Forwarder network                         A network existing of different smaller to

medium sized forwarding companies all

over the world working together

Freighter                                          Aircraft built with the purpose of carrying

nothing else than cargo

FSU                                                   Freight Status Update

Fuel surcharge                                 Surcharge added to the cargo rate to cover

the additional costs of increasing fuel-

prices ; these will generally folow a certain

index

Full charter                                                Chartering the full available volume of an

aircraft or flight/day

Full Container Load                         Container fully loaded, generally with

goods belonging to one party

Full freighter                                    Aircraft built with the purpose of carrying

nothing else than cargo

FWB                                                  Electronic air waybill message

the shipment is booked at the airline, next

an electronic air waybill is generated by

agent (forwarder) ;

this creates the so-called route map in C2K

in which all the steps are followed

FYI                                                    For Your Information

General Cargo Rates                       Rates for all different kinds of cargo, not

falling into a specific handling and/or rate

category

GSA                                                   General Sales Agent

GSF                                                   Global Shippers Forum

Handling Agent                               Agent handling the ramp and/or

warehouse cargo operation for an airline

Harmonised System                       A numeric multi purpose system for the

classification of goods with its six digits

covering about 5000 descriptions of the

products or groups of products most

commonly produced and traded, designed

for customs purposes,

but can also be used for statistics,

transport purposes, export, import and

manufacturing;

the international convention on the HS was

established under auspices of the World

Customs Organisation in 1983

Haulage                                           Inland transport of cargo

Haulier                                             Road carrier

HEA                                                   Heavy Cargo

HAWB                                               House Air Waybill

House Air Waybill                           The shipment contract between the end-

customer and the forwarder

Hub                                                   Central point in a transport system or network

HUM                                                  Human remains

HWB                                                 House Waybill

IATA                                                 International Air Transport Association

IATA-Agent                                      An IATA certified agent

ICAL                                                 Inbound Cargo Action List

ICAO                                                 International Civil Aviation Organisation

ICE                                                    Dry Ice Shipment

IN                                                     Inches

Inco terms                                       Internationally agreed set of standard

delivery terms

Integrator                                        Carrier integrating different modes of

transport to form a door-to-door transport

or supply chain ;

this term mostly refers to the large

international express companies who’s

core business is to carry envelopes and

parcels

up to 75 kg, often overnight or even same

day

Intermodal Transport                     The movement of cargo in a supply chain

by more than one mode of transport ;

for example road/air or sea/air transport

INV                                                   Invoice

ISA                                                   If Space Available

KG                                                     Kilos

L/C                                                   Letter of Credit

LCL                                                   Less than Container Load

Less than Container Load               Container partly filled with goods from one

party, or an amount of goods that is not

sufficient to fill one container

and will therefore likely be consolidated

LHO                                                  Living Human Organs / Blood

License, import / export                 Governmental permit to import / export

certain goods under certain conditions

Line item                                         Order line, each line on a packing list or

invoice to be declared for customs

Load factor                                       The extent to which the aircraft (weight-,

volume-, ULD-) capacity is efficiently

utilized (to generate profit)

LOC                                                   Location

Loose cargo / shipments                Cargo / shipments not loaded on an ULD

Lower deck                                                The (cargo) deck below the main deck or

upper deck of an aircraft

LT                                                      Local Time

Main deck                                        Upper deck ; the (cargo) deck above the

lower deck of an aircraft

Manifest, flight                                Document listing the air waybills and a

specification of the related goods carried

on a flight

Master Air Waybill                           The shipment contract between the

forwarder and the airline

MAWB                                              Master Air Waybill

MFST                                                 Manifest

Minimum Rate                                 Rate to cover the basic costs of carrying a

shipment

MSG                                                  Message(s)

Network Forwarder                         A large forwarding company with

worldwide branches

NFD                                                   Cargo and documents ready for pick-up at

airline (handler), the customer (forwarder)

is notified

NND                                                  Notice of Non Delivery

NON-IATA                                        Airline or agent that is not a member of

IATA

Nose loading                                    Loading cargo through the cargo door in

the nose of an aircraft

Notify address                                 Address of a party other than the

consignee to be notified of arrival of the

goods

Notify party                                      Party other than the consignee to be

notified of arrival of the goods

NOTOC                                             Notification To Captain ; list for the captain

of the aircraft with goods carried on board

N-Rates                                            Rates for shipments with weights up to 45

kg (in Indonesia, commonly up to 10 kg)

NVOCC                                             Non Vessel Operating/Owning Cargo

Carrier ;

in case of Air Cargo a Carrier (e.g. a

Forwarder or Consolidator) who issues Air

Waybills for the carriage of cargo on

aircraft which he does not operate or own

OAG                                                  Official Airlines Guide

OB                                                     On Board

Oversized cargo                               Cargo that exceeds the dimensions of an

ULD

Package                                           Packed piece of cargo

Packing list                                                A list for customs declaration and

consignment purposes stating number and

kinds of packages being shipped, totals of

gross, legal, and net weights of the

packages, marks and numbers on the

packages, contents and part-/

serialnumbers

Pallet                                                          A (standardized) platform on which goods

can be stacked for transport or warehouse

handling purposes

Pallet, aircraft                                  A (standardized) platform on which goods

can be stacked for air transport purposes

Pallet net                                         A net used to secure the cargo on the

aircraft pallet

Parcel                                               Package

Part charter                                      Chartering of a part of the available

volume on an aircraft or flight/day

Part shipment                                  Part of a shipment that travels on a

different flight and/or day than the rest of

the shipment due to available capacity with

the airline

PAX                                                   Passenger(s)

Payload                                            The (cargo) load that can be carried by an

aircraft (to generate revenue)

PC                                                     Piece(s)

PER                                                   Perishable Cargo

PFI                                                    Pro Forma Invoice

POA                                                  Proof Of Acceptance ; legal proof a

shipment has been accepted by a party

POD                                                  Proof Of Delivery ; legal proof a shipment

has been delivered by a party

POD                                                  Place Of Delivery

PP                                                     Charges Prepaid

PPD                                                   Prepaid

Pre-alert                                          Message stating the current and or

expected status of the goods

Principal                                          The customer ordering the transport or

related services

PSH                                                   Part Shipment

QNTY                                                 Quantity

Q-Rates                                            Rates with a quantity discount

RCF                                                   Cargo has arrived in the cargo bay at final

destination ;

cargo and airwaybill are administratively

received in the system

RCPT                                                 Receipt, Reception

RCS                                                   Cargo and documents are received 'Ready

For Carriage' and accepted by airline

(handler)

Ready For Carriage                         (By Air) The goods are correctly packed

and labeled, and customs cleared, with the

right documents attached

Ready For Transport                       (By Road) The goods are correctly packed

and labeled, with the right documents

attached

RFC                                                   Ready For Carriage

RFT                                                   Ready For Transport

Routing                                            The path that is (to be) followed by the

goods from shipper to consignee

RUSHR                                             Rush Reply

SASPO                                              As Soon As Possible

SAWB                                               Substitute Air Waybill

Security surcharge                         Surcharge added to the cargo rate to cover

the additional costs of the increasing

number of security checks and related

administration that are legally required by

the authorities

Shipper                                            The person or company that is physically

and administratively responsible for

shipping the goods ;

for an airline in most cases a forwarder will

be the shipper, for a forwarder the shipper

is a third party,

for example a trading company, a

manufacturer, etc.

Shipper’s Letter of Instruction      Document issued by the shipper to instruct

and authorize the forwarder to forward and

declare goods on his behalf ;

contains all shipment details needed to

facilitate these services

SHPMNT                                           Shipment

Side loading                                     Loading cargo through a cargo door in the

side of an aircraft

Skid                                                  Pallet

S/L                                                   Short Loaded

SLI                                                    Shipper’s Letter of Instruction

SSPD                                                 Short Shipped ; stayed behind

TACT                                                 The Air Cargo Tariff ; publication of official

airline tariffs

TBA                                                   Time Before Arrival

TBD                                                   Time Before Departure

TEMP                                                 Temperature

TIACA                                               The International Air Cargo Association

TILNA                                               Tilting Not Allowed

TILTA                                               Tilting Allowed

Time Slot                                         The agreed time to collect or deliver goods

Tonne Kilometer                              One tonne (1000 kg or 2204.6 lb) metric

flown one kilometer ; productivity indicator

TRA                                                   Transit

Tracing                                             Retrieving (information on) the status of

goods and documents

Tracking                                           Regular checking on the status of goods

and documents

Track & Trace                                   Automated regular retrieval of

(information on) the status of goods and

documents and checking these against the

agreed norms

Transfer cargo                                 Transfer of cargo from one flight to another

Transito / Transit cargo                  Transfer of cargo from one flight to another

TRM                                                  Transfer Manifest

TTL                                                    Total

ULD                                                   Unit Load Device

ULD, contoured                                Unit Load Device shaped to exactly fit in an

aircraft

UNACC                                             Unaccompanied

Unit Load Device                              Standardized air cargo loading equipment

(pallet, container)

Upper deck                                                 Main deck ; the (cargo) deck above the

lower deck of an aircraft

VAL                                                   Valuable cargo

VAT                                                   Value Added Tax

VOL                                                   Volume

Volume charge                                 Air transport charge based on the volume

of goods instead of the actual weight

VUN                                                  Vulnerable cargo

Weight charge                                 Air transport charge based on the actual

weight of the goods

Weight & Balance                           Management of the weight and allocation

of cargo, passengers and fuel for a flight

W/H                                                  Warehouse

XPS                                                   Priority Small Package

XS                                                     In Excess

Yield management                          The process of maximizing the contribution

(revenue) of the (transport & handling)

network, equipment, infrastructure and

resources